Careers at EAST

EAST is an equal opportunity employer. We offer great benefits, flexible schedules, a culture of collaboration and an opportunity to develop professionally.

Careers at EAST

EAST is an equal opportunity employer. We offer great benefits, flexible schedules, a culture of collaboration and an opportunity to develop professionally.

Welcome to EAST! Our team seeks to provide high-quality training and exceptional service in support of our organization’s programs, from professional development to promoting the EAST experience.

If you are ready for an exciting and rewarding career with a growing nonprofit, you are ready to join EAST!

***Special Accommodations: If you have a disability and require a reasonable accommodation in the application process, please notify the EAST Human Resources Department. Requests may be made in person, by telephone (501) 371-5016, by fax (501) 371-5030 or by U.S. mail Attn: Human Resources, 6215 Ranch Drive, Little Rock, AR 72223.

Technical Services Representative

(Announced 5/16/2018)

Job Description

A Technical Services Representative primarily responds to help desk phone calls, web-based trouble tickets, and email support requests generated by both students and adults related to EAST software and hardware. The Technical Services Representative also provides support for hands-on technical training sessions, internal technical issues, as well as technical needs during EAST events.

The applicant must be a high school graduate with a diverse background in technology. EAST classroom experience is strongly preferred. Skills needed include server/network administration and experience with the standard software included in an EAST classroom. The ability to communicate clearly both verbally and in writing is required. The hours are flexible between 8 a.m. - 5 p.m. with additional hours available during the summer months. This position is open to applicants interested in either full-time or part-time work during an 8 a.m. to 5 p.m. regular shift located at the EAST Initiative office in Little Rock.

There are currently no internships available.