Welcome to the EAST Initiative! Our team seeks to provide high-quality training and exceptional service in support of our organization’s programs, from professional development to promoting the EAST Model of Education.

If you are ready for an exciting and rewarding career with a growing nonprofit, you are ready to join the EAST Initiative!

***Special Accommodations: If you have a disability and require a reasonable accommodation in the application process, please notify the EAST Human Resources Department. Requests may be made in person, by telephone (501) 371-5016, by fax (501) 371-5030 or by U.S. mail Attn: Human Resources, 6215 Ranch Drive, Little Rock, AR 72223.

Open Positions

Technical Services Representative

Job Description

A Technical Services Representative primarily responds to help desk phone calls, web-based trouble tickets, and email support requests generated by both students and adults related to EAST software and hardware. The Technical Services Representative also provides support for hands-on technical training sessions, internal technical issues, as well as technical needs during EAST events.

The applicant must be a high school graduate with a diverse background in technology. EAST classroom experience is strongly preferred. Skills needed include server/network administration and experience with the standard software included in an EAST classroom. The ability to communicate clearly both verbally and in writing is required. The hours are flexible between 8 a.m. - 5 p.m. with additional hours available during the summer months. This position is open to applicants interested in either full-time or part-time work during an 8 a.m. to 5 p.m. regular shift located at the EAST Initiative office in Little Rock.

Internships There are currently no internships available.