Careers at the EAST Initiative

The EAST Initiative is expanding and searching for exceptional individuals to join our passionate and innovative team.

Submit resume and job specific sample requests as attachments to jobs@eaststaff.org.

Technical Support Group Member

Job Description

A technical support group (TSG) member primarily responds to help desk phone calls and web-based trouble tickets generated by both students and adults related to EAST software and hardware. The TSG Member also provides support for hands-on technical training sessions and internal technical issues.

The applicant must be a high school graduate with a diverse background in technology. EAST experience is strongly preferred. Skills needed include server/network administration and experience with the standard software included in an EAST classroom. The ability to communicate clearly both verbally and in writing is required. This position is part-time up to twenty (20) hours per week. The hours are flexible between 8 a.m. - 5 p.m. with additional hours available during the summer months. This position is ideal for a current college student.

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